Passes and Credit Packs

Have you purchased a Credit Pack? 

To receive a full credit refund, you will need to cancel your booking 5+ hours prior to your scheduled class. If cancellation occurs within 5 hours of class time, your class credit will not be refunded. Exceptions can be made, but we will not accommodate habitual misconduct. 

Have you signed up for an Unlimited Membership?

If you do not show up to three classes you have enrolled in (without canceling at least 5 hours prior to the class time) your account will be placed on hold till the end of the month or unblocked for a fee of $15. This is done to ensure that everyone is given an equal opportunity to partake in our classes. 

Please arrive at least 5 minutes prior to class. This will ensure you have time to change, get water or a complimentary beverage, unfurl your mat, and gather your thoughts in preparation for practice. The doors will be locked promptly at class time, if you do not reach out to inform us of your late arrival we cannot accommodate you. Maximum accommodation will be 5 minutes, as this is a group activity and we don't wish to disturb those who followed the procedures. 

Cellphones are to be turned off, silenced, or left outside of the studio space.

The studio is a judgment-free and quiet space. Conversations are to be had in the common space to not disrupt others' meditations. Gossiping or bullying of any nature will NOT be tolerated. 

Complimentary props should be cleaned and returned to where they were found. Borrowed containers/glasses are to be left in the sink to be cleaned. 

For your first aerial class please arrive at least 10 minutes early, this will give you time to sign in, and remove your jewelry. If necessary it will also allow us adequate time to rehang your silk.

Please do not wear jewelry to this class it could hurt both you and the silk. 

*Please arrive early, if you are late your reserved space can be given to participants on the waitlist who are present.*

We accept both credit and debit cards. Please feel free to make your purchase in the studio or through our website. AMEX is only accepted through BSport.

Cash payments are accepted, but as an independent business, our till cannot always guarantee adequate change. 

We do not issue refunds. 

If credits expire you are welcome to contact us and explain the situation, however, extensions are not guaranteed.